TECHNICAL SUPPORT ENGINEER - TIRANA

Rreth nesh

The HeadHunter Group is a private profitable company, headquartered in New York City, Rockefeller Plaza! We operate in USA, Greece, Cyprus, Bulgaria, North Macedonia, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina! Partnering all around the world with the Biggest Global HR Companies! More than 1500 clients in these countries have chosen The HeadHunter Group! We are the only and truly Social Responsible Company, contributing every year for human rights, women rights and LGBT rights at the work place! Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Titulli i postimit * TECHNICAL SUPPORT ENGINEER - TIRANA
Kategoria Inxhinieri
Lloji i punës Full Time
Përshkrimi i Punës

For our Client, a world leading solution and service provider, we are looking for in Tirana:

TECHNICAL SUPPORT ENGINEER

JOB PROFILE:

  • Introduce new product features to the Channel Customer, help customer to select and configure products.
  • Respond to customers, to help solve technical problems;
  • Training technical staff of Channel Customer’s, helps them improve the level of technology;
  • Understand and consolidate customer demand for products, feedback to product department for product improvement;
  • Cooperate with sales staff, analysis of the practical needs of customers, provide a complete project plan;
  • To complete the project, the bidding work, to help customers make the tender documents, make project tender, according to the required standard;
  • Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution;
  • To coordinate resources, provide technical support;
  • Integrators to maintain good relationship with a third party, in engineering can recommend each other, mutual benefit and win-win progress;
  • Cooperate with the Marketing, for the company, propaganda company’s technology and concept to the customer, help customers to better understand the company’s market, at the same time get more feedback from the market..

 

Kërkesat e profilit

EDUCATION & EXPERIENCE:

  • Network, communications, computers and other related fields;
  • Familiar with OFFICE software, know sniffers, NCOM caught, such as commonly used network serial port caught tools;
  • More than 2 years’ related experience.
  • “Please the customer" mentality
  • Sense of Humor

Tjetër (Opsionale)

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: e.stermasi@theheadhunter.com if you have any technical questions related the application, please, contact Ergesta Stermasi, directly on +355 682033430 (Monday - Friday) until 11/04/2019.

Try The HeadHunter for your success!
Believe your career to the ONLY professionals!

Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

Paga Competitive